User feedback on the telehealth services we provide
The service is super easy to use, and I was able to get in touch with a doctor late at night, which made everything so much easier!
Iman
I was amazed at how quickly I was able to consult with a doctor. Within minutes, I had the guidance I needed!
Abdullah
The service is so affordable compared to traditional clinics, and the quality of care is excellent. It’s the best value for my health!
Maher
Download the Altibbi app now!
More than 85,374 certified and trusted doctors are available to provide instant medical consultations via phone call or personal chat. In addition, access the largest Arabic medical content, covering specialized topics in medicine and health.
Frequently asked questions
Got questions? We've got answers!
What is a telehealth consultation?
A telehealth consultation allows you to connect with a doctor via phone or text for evaluation and follow-up without the need to visit a clinic.
How can I subscribe to the service?
Simply reach out to our customer service team through the chat link. Provide your phone number, and they’ll send you the consultation link.
How many consultations can I get?
You can access your first consultation for free, and then choose a package that best suits your needs with the support of our customer service team, starting from just 3 SAR per day for you or your family.
How is my personal data protected?
We ensure the security of all your personal and medical information by using encryption and advanced security measures.
Can I get a prescription through the service?
Yes, you can receive a prescription after consulting with our doctors, if your condition requires it.